GENERAL RULES

1. For employees

• informing and training employees on the implementation of procedures to protect employees and visitors and procedures in case of infection of employees or visitors
• body temperature check
• physical distancing
• wearing protective mask
• hand disinfection as often as possible when hands are not visibly dirty, washing and disinfection when hands are visibly dirty, and disinfecting work surfaces several times a day
• regular ventilation of the work area (at least twice a day)
• limited number of people in enclosed spaces
• communicate with clients and partners by telephone and/or e-mail and, if necessary, by a video connection it that type of communication is possible

2. For visitors

• recommended mode of communication is by telephone, e-mail and/or video connection
• wearing protective masks in enclosed areas
• disinfecting hands
• physical distancing

3. Spatial and technical conditions

In the physical presence of a visitor:

• at the entrance, point out important information and instructions on conduct
• provide hand disinfectant at the entrance
• limit the number of clients allowed in at the same time
• regular cleaning and disinfection of filters for air condition, ventilation, and heating
• in case of working in two shifts, provide enough time between the first and the second shift to prevent contact between employees working in different shifts and to clean and disinfect the space and work surfaces
• provide contactless payment with credit cards

Without the physical present of the visitor:

• regular cleaning and disinfection of air condition, ventilation, and heating filters
• in case of working in two shifts, provide enough time between the first and the second shift to prevent contact between employees working in different shifts and to clean and disinfect the space and work surfaces

Providing service outside the business space:

• Stores and sales points located within facilities intended for commercial activities, hotels, fair premises, stations, or terminals for public services in land, sea, or air transport, etc., must comply with the prescribed epidemiological measures for facilities in which they are located.

4. Services

Tourist transfers (with agency vehicles)

• vehicle disinfection (bus, minibus, van, personal vehicle) before and after each transfer
• check and record the driver’s body temperature before departure
• wearing protective masks in the vehicle – driver and passengers
• provide a dispenser for disinfectant upon entering the vehicle

Organized excursions (agency vehicle)

• vehicle disinfection (bus, minibus, combi, personal vehicle) before and after each outing
• check the body temperature of the driver and guide before departure and keep a record of it
• wearing protective masks in the vehicle – driver, guide, and passengers
• conduct passenger body temperature check before departure
• provide a dispenser with disinfectant upon entering the vehicle
• adhere to safety protocols when visiting national parks, nature parks, museums, and other institutions

Organized excursions by boat

• disinfect the boat before and after each outing
• conduct crew and passenger body temperature check before departure
• wear protective masks during the outing – crew
• wear protective masks in enclosed spaces during the outing – passengers
• provide a dispenser with disinfectant upon boarding the vessel

Comment: Responsibility for implementing safety measures in vehicles owned or leased by agencies rests with the agencies.